Since we are a small company trying to independently manage this business, unfortunately we can't offer you a refund or exchange. We also do not accept cancellations on orders beyond 2 hours of placing the order - since our shipping is set up instantly. If you may have bought something by mistake and want to cancel the order, please get in touch with us immediately at email@example.com or just call +91 9921069922.
PLEASE NOTE: The box that contains the books is for the protection of the books. The box might have bruises or cracks or even be broken during shipment. We have added a small activity behind the box about how the box has done its job by protecting the books and now it is your turn to take care of the box. This activity is intended to teach us not to throw away things that break, but to rather fix them! PLEASE DO TRY THIS OUT - it will be worth it.
Generally, we manage to process the exchange within 5-7 days of receiving your email/phone call, and the delivery of the new product would take 10-15 days. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.